Conditions of Use

ragazza stressata

 

How to purchase 

Purchasing on roofboxer-helmets.com is very simple. Just register, add the desired roof boxer to the cart, choose the payment method, and then complete the order.

The methods of payment are 2: Bank Transfer and through PayPal

 

 

Managing cancellations

Placing an order doesn’t take much effort, and you can cancel your order only if the order is not processed within 30 days from when it is received.

 

 

Managing deliveries 

Orders are usually shipped within 24 hours (excluding Saturday and Sunday). If the size or color you choose is not temporarily available, shipping usually occurs within 7 working days.

The law provides that the maximum time to process an order is 30 days, but of course this is not our case (life is too important, and we need our helmets as soon as possible to be able to enjoy our bikes).  Sealed
Your orders are usually shipped by express courier. Couriers deliver during working days between 9:00am and 6:00pm. We kindly ask you to provide an address where someone can always be found, or a business office, or at friend / relative.

Even if it rarely happens, when a parcel is kept on hold due to an incorrect address or because the recipient was not present during delivery, storage costs will unfortunately be charged to you.

We also ask that you check the conditions of the package during delivery, and also pay attention to our personalized tape, which must be intact.
If the package looks like it has been opened, damaged, or wet, you have to accept the package with “right to reserve”, also indicating the reason for the reserve (ex. open package). This is very important because it will allow us to dispute the damage with the shipping company, in order to request a refund..

If the package is not checked during delivery and it is not accepted with “right to reserve”, we will not be able to defend you and protect ourselves with regards to the shipping company.

 

 

Money back guarantee 

It is difficult that you won’t like a roof boxer, but even if this occurs, don’t worry. Feel free to exercise your right to withdrawal.
The right to withdrawal may be exercised within 10 working days from the date of delivery.
Many stores ask their customers for a registered letter to exercise their right to withdrawal. In our opinion, this is wrong, since they complicate the life of their customers in order to prevent them from exercising their right to withdrawal.
With us, it’s much easier. To take advantage of our money-back guarantee, simply send us an e-mail or give us a call, and you won’t even need to give us any reason.
On our part, we’ll do our best to give you your refund, minus the shipping charges incurred, within 10 working days of receipt of the goods purchased.
 .. Of course, the items purchased must not be used, and the packaging must be intact.

 

 

Warranty and Defective Products

Our helmets and visors are new. This means that you will be able to take advantage of a 24 month warranty, so relax and enjoy your purchase.
When you receive your order, it is very important that you keep your receipt / invoice  that you will find in the adhesive document envelope found on the outside of the package.
Carefully preserve this document, which will be requested of you if you need assistance or for the warranty period.

 

Of course, so that we can make a repair or replacement under warranty, the items purchased must be used properly and with due diligence, that is, in compliance for they are supposed to be used.

 

 

If you’ve gotten up to here, we hope we haven’t bored you.  Sorridente

Of course we are not lawyers, but bikers who do a job they love.
These sales conditions have been written in good faith, hoping not to be in conflict with all the existing laws in Italy.

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